Privacy Policy

Last updated: 11 July 2026

1. Introduction

This Privacy Policy explains how softwaresystem.in (“we”, “us”) collects, uses and protects information when you visit our website, contact us, request demos, or use our software products and services.

2. Information We Collect

• Contact details — name, company, email and phone when you enquire, request a demo or purchase.
• Order and billing information — products/services purchased, invoices and payment references. Card details are processed by secure payment gateways and never stored by us.
• Product usage data — when you use our hosted software, we process the business data you enter solely to provide the service to you.
• Website analytics — pages visited, device and browser type, collected via cookies (see our Cookie Policy).

3. How We Use Information

• To deliver products, demos and support you request.
• To operate, secure and improve our software and website.
• To send service updates and, with consent, occasional offers — opt out anytime.
• To meet legal, tax and audit obligations.

4. Your Business Data in Our Products

Data you store in our software (customers, invoices, records) belongs to you. We access it only for support you request, or as needed to run the service. We do not sell it, mine it for advertising, or share it with third parties beyond the infrastructure providers that host the service.

5. Sharing

We share personal information only with service providers essential to operations (hosting, payment gateways, communication tools), under confidentiality obligations, or where law requires disclosure.

6. Security

HTTPS across all services, encrypted storage for sensitive data, role-based access within our team, and audit logging on production systems. No system is perfectly secure, but we engineer in layers and respond fast.

7. Retention

Enquiry data is kept while relevant to serving you; order records as long as tax law requires; product data for the life of your subscription plus a grace period for export, after which it is deleted on request or per schedule.

8. Your Rights

You may request access to, correction of, or deletion of your personal information, and withdraw marketing consent, by writing to us. We honour applicable rights under Indian law, including the Digital Personal Data Protection Act, 2023.

9. Contact

Privacy questions: contact us or WhatsApp +91 91488 88333.