Home / Products / LiveChatBot
NEWLIVE CHAT + AI CHATBOT

Every visitor
gets an answer
instantly.

LiveChatBot is a live chat and AI chatbot for your website and mobile apps. The bot answers routine questions 24×7, and your team takes over the conversations that need a person, with the full chat history in front of them.

✓ Websites✓ Android & iOS apps✓ AI bot + live agents✓ Setup included
⚡ Bot replied in 1.2strained on your website
👤 Agent joinedfull chat context passed
🤝 Bot → human in 1 click
🔒 yourstore.in/products/kurta-set
Y
YourStore Support● Online · replies instantly
Hi! Do you ship to Pune?
🤖 AI BOTYes 🚚 2–3 day delivery to Pune, free above ₹499.
Tap a question above…📎➤
Live Chat●AI Chatbot●Team Inbox●Visitor Tracking●Mobile SDK●Human Handoff●Tickets●Chat Analytics●Live Chat●AI Chatbot●Team Inbox●Visitor Tracking●Mobile SDK●Human Handoff●Tickets●Chat Analytics●
01HOW IT WORKS

Live in minutes. Smarter every day.

Three steps from install to your first chat. No developer needed for the website widget.

01

Paste one line of code

Add the widget to any website or CMS. For mobile apps, add the SDK.

<script src="…/livechatbot.js" data-key="YOUR_SITE_KEY" async></script>
02

Train your bot

Add your website, FAQs and policies. The bot learns them in minutes.

🌐 yourwebsite.com ✓ 124 PAGES
📄 FAQ.pdf ✓ LEARNED
📄 Return policy ✓ LEARNED
✓ RESOLVED 03

Chat live, together

The bot answers routine questions. Your team picks up the conversations that need a person.

🤖 Bot answers→👤 Agent joins→✓ Resolved
02PRODUCT TOUR

One product. Bot, inbox and insights.

01 — TEAM INBOX

Every chat, one inbox, zero lost leads.

Website and app conversations land in one shared inbox. See who’s typing, which page they’re on and what they asked before — then reply, assign or turn it into a ticket.

  • Shared team inbox
  • Assign & transfer chats
  • Quick replies with /
  • Visitor profile & history
SAMPLE DATA
LiveChatBot — Agent Inbox 3 agents online 💬🤖👁📈⚙ INBOX · 12 OPEN🔍 Search chatsPSPriya S.nowPlan for 5 agents?AGENTAKArjun K.1mWhere is my order?BOTMRMeera R.3mDo you have COD?BOTJDJohn D.6mNeed GST invoiceNEWSASana A.9mThanks, resolved!DONEPriya S.online · viewing /pricingResolve ✓Do you have a plan fora team of 5 agents?AI BOTYes! The Team plan coversup to 5 agents. Book a demo?RAHUL JOINED THE CHATRAHUL · AGENTHi Priya, I'm Rahul 👋Can we do a demo today, 4 PM?Perfect 👍Type / for quick replies…➤VISITORPSPriya Sharmapriya@…mail.comLOCATIONBengaluru, INDEVICEChrome · AndroidPAGES VIEWED6 this visitPAST CHATS2TAGSleadpricingCreate ticket
swipe →↑ full chat history, right here
SAMPLE DATA
LiveChatBot — AI Bot Builder 3 agents online 💬🤖👁📈⚙ BOT FLOW · SALES & SUPPORT● LIVE💬 Visitor messageany page · any language🧠 AI detects intentconfidence 92%Product question→ knowledge baseOrder status→ ask order IDTalk to a human→ route to agent✓ Answer + linkresolved by bot📦 Fetch via APIshipped · ETA Fri👤 Rahul (Sales)full context passedDrag, drop & publish — no code neededKNOWLEDGE SOURCES🌐 yourstore.in124 pages✓📄 FAQ.pdf38 Q&As✓📄 Returns policysynced✓📦 Orders APIconnected✓🌐 /blogsyncing…BOT ACCURACY92%+ Add source
swipe →no code. really. ↑
02 — AI CHATBOT

A bot that actually knows your business.

Point it at your website, PDFs and FAQs and it learns your answers in minutes. Build flows visually for orders, bookings and lead capture — and when it’s unsure, it hands over to a human.

  • Learns from your content
  • Visual flow builder
  • Order & booking lookups
  • Smart human handoff
03 — LIVE VISITORS

See who's on your site — right now.

Watch visitors move through your pages in real time. Spot someone stuck at checkout and start the chat before they leave.

  • Real-time visitor list
  • Page & source tracking
  • Proactive chat invites
  • Triggers by page or time
SAMPLE DATA
LiveChatBot — Live Visitors 3 agents online 💬🤖👁📈⚙ ONLINE NOW38CHATTING9AVG. TIME ON SITE3m 12sFROM ADS41%VISITORCURRENT PAGESOURCEON SITESTATUSINBengaluru/pricingGoogle4m 10sCHATTINGAEDubai/products/kurta-setInstagram2m 02sBROWSINGINPune/checkoutDirect6m 45sINVITEUKLondon/blog/size-guideGoogle1m 18sBROWSINGSGSingapore/contactFacebook0m 40sCHATTINGUSAustin/productsEmail3m 03sIDLEVISITORS · LAST 60 MINpeak 47 at 7:40 PM
swipe →↑ stuck at checkout? invite them!
SAMPLE DATA
LiveChatBot — Analytics 3 agents online 💬🤖👁📈⚙ CHATS THIS WEEK1,284+18%RESOLVED BY BOT71%+6 ptsFIRST REPLY4 sec-38sCSAT4.8 / 5+0.3CHATS PER DAY · BOT vs AGENTBotAgentMonTueWedThuFriSatSunTOP CHAT TOPICSPricing34%Order status26%Returns22%Other18%AGENTS · AVG REPLYRahul18sAnanya24sImran31s
swipe →↑ 71% handled without a human
04 — ANALYTICS

Know what customers ask, and how fast you answer.

Chat volume, bot vs agent split, first-reply time, CSAT and top topics — so you know where to add answers and where to add people.

  • Bot resolution rate
  • Response-time reports
  • CSAT ratings
  • Agent performance
1 lineOF CODE TO INSTALL
24×7AI BOT COVERAGE
3PLATFORMS: WEB · ANDROID · iOS
<5 minTO GO LIVE
03EVERYTHING INSIDE

Everything a support team needs, in one widget.

Live chat widget

A fast, lightweight chat bubble for every page of your website — loads in the background without slowing your pages down.

AI chatbot

Trained on your website, FAQs and documents. Answers instantly, 24×7, in your brand's tone.

Bot-to-human handoff

When the bot isn't sure, a live agent takes over with the full conversation — the customer never repeats themselves.

Shared team inbox

Every chat from your website and apps in one place, with assignment, transfer, notes and status.

Live visitor tracking

See who's online, what page they're on and where they came from — and start the conversation yourself.

Mobile app SDK

Put the same chat inside your Android and iOS apps, with push notifications for new replies.

Offline messages & tickets

After hours, the bot collects details and creates tickets so nothing is lost overnight.

Quick replies

Saved answers your team pulls up with a / shortcut. Common questions answered in one keystroke.

Files & images

Customers and agents share screenshots, invoices and documents right inside the chat.

Matches your brand

Your colours, logo, greeting and launcher position. White-label options are available.

Analytics & CSAT

Chat volume, response times, bot resolution rate and post-chat ratings in one dashboard.

Multi-language

The bot can reply in your visitor's language, so you can support customers across India and abroad.

71

And the full feature list.

Pick a category to see everything that is included.
04WORKS EVERYWHERE

Your website, your apps, your stack.

Install it on any website, add it to your mobile apps, and connect it to the tools your team already uses.

🌐 WEBSITES
  • Any HTML site
  • WordPress
  • Shopify
  • WooCommerce
  • Wix
  • Webflow
  • React / Next.js
📱 MOBILE APPS
  • Android SDK
  • iOS SDK
  • Flutter
  • React Native
  • In-app push
🔌 CONNECT
  • CRM sync
  • Email notifications
  • Webhooks
  • REST API
  • Order lookup
05WHY LIVECHATBOT

Built in India, supported like it.

LiveChatBot has the features you’d expect from global chat tools, plus things they usually don’t offer.

INR · GST
INVOICE
 
LIVECHATBOT
TYPICAL CHAT TOOLS
Pricing currency
Billed in INR with a GST invoice
Usually billed in USD
Support
WhatsApp + phone support from an Indian team
Email tickets, overseas time zones
Setup & training
Done with you, included
Do-it-yourself documentation
Custom features
Our own engineers build them for you
Feature request forms
Integration with your software
Connected to your CRM, ERP or order system
Limited to their app marketplace
Bot + live chat
Both in one product
Bot is often a paid add-on
06WHO IT'S FOR

Made for businesses that get questions.

E-commerce & D2C

Answer size, shipping and return questions instantly; save carts at checkout.

Education & coaching

Handle admission and fee queries 24×7; route serious leads to counsellors.

Clinics & healthcare

Share timings and doctor availability, and book appointments from the chat.

Real estate

Qualify buyers by budget and location before your sales team calls.

SaaS & software

Onboard trial users, answer product questions and catch churn signals.

Travel & hospitality

Answer itinerary and booking questions around the clock, in any time zone.

07QUESTIONS, ANSWERED

Frequently asked questions.

A plain chatbot can only answer what it’s programmed to. LiveChatBot combines an AI bot with a live-chat inbox for your team: the bot handles routine questions instantly, and when a question needs a person, an agent joins the same conversation with the full history.

Paste one small script into your site’s footer, or into the custom-code setting of WordPress, Shopify, Wix or most other website builders. The chat widget appears straight away. If you’d rather not do it yourself, our team will install it for you.

Yes. The mobile SDK puts the same chat inside your app, with push notifications for replies. App chats go to the same inbox as your website chats.

Your website pages, FAQ documents, PDFs and policies, plus any flows you build. You choose the sources, and you can review and correct its answers at any time.

It doesn’t guess. It hands the chat to an available agent with the full context. If nobody is online, it collects the visitor’s details and creates a ticket for your team.

Yes. You set the colours, logo, greeting, launcher position and bot personality. White-label setups for agencies and resellers are available.

Yes. Book a free demo and we’ll show LiveChatBot running on a sample site, or on your own website, and answer questions about setup, the bot and integrations.

Put a live chat & AI bot on your site this week.

Book a 30-minute demo. We'll show LiveChatBot answering questions about your own business and get you live the same day.

fastest reply? WhatsApp ↘
softwaresystem

Ready-to-deploy business software and custom engineering — CRM, ERP, POS, healthcare, education and industry platforms for growing businesses.

© 2026 softwaresystem.in — All rights reserved. Made in India  •  Start a project
💬WhatsApp Us